RIGHT OF REFUSAL
Oxford Laser Aesthetics reserves the right to refuse service to any client for improper conduct. Inappropriate conduct or language during a service will result in termination of service. We reserve the right to define inappropriate conduct or language.
CLINIC TREATMENT COURSES
Treatment courses are non-refundable and non-exchangeable. Course items are valid for a period of two (2) years from date of purchase. After this time any remaining treatments will no longer be redeemable.
CANCELLATION POLICY
If for any reason you are unable to attend your appointment the following cancellation policy applies
72 hours notice – no charge
Less than 48 hours notice – 25% of fee
Less than 24 hours notice – 50%
Non attendance – 70% of fee or loss of course item
E-GIFT CARDS & CLINIC VOUCHERS
E-Gift cards and Clinic Vouchers are valid for 12 months from date of purchase.
PROMOTIONAL OFFERS
Additional discount vouchers, student or NHS discounts where offered are not applied during promotional or sale periods.
PAYMENT
Payment can be made by any of the following methods Visa, Mastercard, Delta, Electron, Switch, Solo, Maestro and American Express. Payment will be debited and cleared from your account at the point sale. Please note that all credit/debit cardholders are subject to validation checks and authorisation by the issuer of the card. The cardholders address must match the information held by the issuing authority.