PRIVACY POLICY
At Oxford Laser Aesthetics, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect your data when you visit our website or interact with our services.
By using our website or booking our services, you consent to the collection and use of your information in accordance with this policy.
1. Information We Collect
We collect the following types of personal information:
Personal Identification Information: This includes your name, email address, phone number, date of birth, and other details you provide when booking appointments or subscribing to our newsletter.
Health and Medical Information: To provide you with the best care, we may collect information related to your health, including medical history, current conditions, and treatment preferences, either through forms or consultations.
Payment Information: When you make a payment for services, we may collect payment details such as credit card information or billing address. Payments are processed securely through trusted third-party payment gateways.
Website Usage Data: We may collect information about your interactions with our website, such as IP addresses, browser type, pages visited, and time spent on our website using cookies and analytics tools.
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide, manage, and improve our skin treatment and laser services.
- To contact you regarding your appointments, treatments, and inquiries.
- To send promotional offers, updates, and newsletters (if you have opted-in to receive them).
- To process payments securely.
- To analyse website usage and improve our online services.
- To comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our clinic and website, such as payment processors, email marketing platforms, or hosting providers. These third parties are obligated to keep your information confidential and use it only for the purpose of providing services to us.
We may also disclose your information if required by law or to protect our rights, property, or safety.
4. Data Security
We use reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption, firewalls, and secure payment processing systems. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the information we hold about you.
- The right to correct any inaccurate or incomplete information.
- The right to request the deletion of your data, subject to applicable laws.
- The right to withdraw consent for marketing communications at any time.
- The right to object to the processing of your personal information, in some cases.
- To exercise these rights, please contact us using the information below.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, analyze website traffic, and personalize your visit.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may impact the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Oxford Laser Aesthetics, Iffley Turn Practice, 3 Church Cowley Road, Iffley, Oxford, OX43JR
info@oxfordlaseraesthetics.co.uk
Tel: 01865 981 599